Payment Policy
Payment Policy
1、 Payment method
This store supports credit/debit card. You can complete the payment through your account balance, linked credit/debit card, or bank account.
2、 Order Confirmation and Payment Timeframe
Order Confirmation: After submitting the order, please complete the PayPal payment within 24 hours. Orders that are overdue will be automatically cancelled.
Payment received: After successful PayPal payment, the system will immediately confirm the order and enter the stocking process. In case of network delay, the order status will be updated within 24 hours at most.
3、 Payment Currency and Exchange Rate
The prices of our products are denominated in US dollars (USD), and PayPal will automatically process currency conversion (if any) based on the payment method you choose. The final deduction amount will be subject to notification from the bank or PayPal.
4、 Refund and Return Policy
Refund process: If you need a refund, please submit an application through the order details page or contact customer service (email: {{storeConfig.service_email}};
phone:+1 2347165843 ) for assistance.
phone:+1 2347165843 ) for assistance.
Refund Time: After approval, the funds will be returned to your PayPal account or payment bank card within 3-7 working days.
Return instructions: The returned goods must be in good condition and meet the return conditions of our store. Please refer to the "Return Policy" for details.
5、 Customer Service Support
Service hours: Monday to Friday, 10:00 AM to 17:00 PM (Eastern Time).
contact information:
Email: support@hanertfer.com
Phone:+1 2347165843
6、Other precautions
Please ensure that the PayPal account information (name, address, etc.) matches the recipient information of the order to avoid any impact on delivery.
In case of abnormal PayPal account or payment failure, it is recommended to check the account balance, payment method validity, or contact PayPal customer service for resolution.
The final interpretation of this policy belongs to hbbyqc department store online store. Any adjustments will be notified to users through website announcements or emails.
Company Information
Address: 647 State Route 18 Ste I, East Brunswick, NJ 08816, USA
Established on June 29, 2015
Business scope: Online sales of department store products in Europe and America
If you need further assistance, please feel free to contact us at any time!